Premises details for your quote
Describe the place you need cleaned
Start with the site address and the kind of building: an office, shop, school, centre or shared property. Explain how many rooms or working areas are involved and which are busy. A floor plan or photos can help show the layout, but tell the team about anything the pictures miss, including separate blocks, stairs and areas another contractor maintains.
Cleaning tasks to include
List the work you expect
Separate regular cleaning from one-off or occasional jobs. Include the toilets, kitchens, floors, reception and other agreed areas, then identify carpet, floor care or glass work you want quoted separately. Tell the provider about surfaces that need particular care. A clear room-and-task list gives you a much better basis for comparison than asking everyone to quote a general clean.
Cleaning times and access
Explain when the building is available
Give your preferred days and the hours when rooms are free. Include opening hours, deliveries, classes, functions or staff still working late. Explain the entry arrangements and any restrictions on moving equipment through the site. If you need work completed before a handover or opening, give the actual date and say whether other people will still be working there.
Comparing cleaning arrangements
Compare the ongoing arrangement
Read the proposed tasks and frequency alongside the price. Ask which consumables, extra visits and occasional jobs are included or separately arranged. Check how you will report a concern and change a booking. Spruce clients get a portal for visit history, completed checklists and direct messages; your service agreement sets out the terms for the cleaning arrangement.
Compare like with like
Compare the work before the total
Two prices can describe different services. Check whether both include the same rooms, visit frequency, bins, accessible surfaces and floor tasks. Ask how occasional work is identified and whether any access assumptions need confirming. A quote based on an empty building may differ from one where people are still using rooms. Keep your comparison focused on the work you need rather than assuming the lower total includes everything in the other proposal. A short written question about a missing task is more useful than treating an unclear line as a promise.
Prepare a clear site brief
Send a useful enquiry without sensitive details
A room list, approximate floor area, suburb and preferred cleaning times are enough to start the discussion. Photos should show surfaces and layout, with paperwork and personal information out of view. Do not include alarm codes, private medical details or access credentials in the public form. Those belong in a private handover once the work is confirmed. If you manage several addresses, separate them in your brief and identify what changes between sites. That makes it easier to assess different access routes and schedules without losing the overall requirement.
Your Cleaning Planning Checklist
Keep these details together.
- Exact address and premises type
- Rooms and tasks to include
- Preferred frequency and available hours
- Access and site restrictions
- Separate occasional or project work
- Who approves the plan and follows up
Find out more about our office cleaning, or talk to us about your place.
